Important Information
Policies
To help make your stay at Quality Inn & Suites in Prestonsburg as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Straightforward policies for a smooth and relaxed stay.
Check-In and Check-Out
Check-in at Quality Inn & Suites Prestonsburg begins at 3:00 PM, while check-out is by 11:00 AM. Early check-in and late check-out requests are subject to availability.
Age and Identification
Guests must be at least 18 years old to check in. A valid government-issued photo ID and a credit or debit card are required upon arrival.
Deposit and Payment
A security deposit or card authorization may be requested to cover incidental charges. The hotel accepts major credit cards and cash payments.
Pets and Smoking
The property is pet-friendly, allowing pets in specific rooms for an additional nightly fee. All guest rooms and indoor public areas are non-smoking to maintain a clean environment.
Cancellations
Flexible rates generally allow cancellation without charge up to 24 hours before check-in. Non-refundable bookings may incur full charges. Guests are advised to review rate-specific policies before confirming reservations.